ITL certified according to ISO 9001:2015.

ITL considers quality and customer satisfaction to be areas that are an integral part of the management function. The company believes that these are primary responsibilities that are key to business success through the implementation of appropriate quality standards.

The company’s quality policy calls for continuous improvement of its quality management activities and its business is conducted in accordance with the principles listed below.

We commit to:

  • Comply with all applicable laws and regulations
  • Apply a continuous improvement approach and optimize the use of our management resources in all quality-related areas.
  • Communicate our quality objectives and our performance against them to the entire company and all stakeholders.
  • To take the necessary precautions to ensure that activities are safe for employees, business partners, suppliers and other parties who come into contact with our work.
  • To work closely with our customers and suppliers to implement the highest quality standards.
  • To take a forward-looking attitude in future business decisions that may impact quality.
  • Train our personnel to understand quality management requirements and responsibilities.

The ISO 9001: 2015 standard

This standard is based on a number of quality management principles, including a strong customer focus, management motivation and commitment, process approach and continuous improvement. ISO 9001:2015 helps ensure that customers receive consistent, high-quality products and services.

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